The Enterprise Register shall record the telephone calls 67031703 of the informative phone. Conversation records shall be stored to ensure their integrity, confidentiality and security.
Processor: company with limited liability SIA 'Helmes Latvia', single registration number 40003016728, registered office – Mūkusalas Street 42D, Riga.
Legal basis for the processing of personal data
- Article 6(1)(e) of the General Data Protection Regulation (performance of public administration tasks carried out in the public interest or in the exercise of official powers legally conferred on the controller) and (f) (processing is necessary to meet the legitimate interests of the controller or third party);
- Section 10, Paragraph six of the Law on State Administration Equipment (obligation to verify and improve the quality of the services provided to the public).
Purpose of processing personal data (purpose)
Quality assurance and improvement of advice, handling complaints about the behaviour of the Authority
Personal Data Categories
Voice and information provided by a natural person
Date of storage of personal data
2 months, then the phone entries are permanently deleted.
Rights of the data subject
Right to lodge a complaint with the State Data Inspectorate.
Transfer of personal data
A telephone entry may be issued to law enforcement authorities on the basis of a reasoned request.